We offer a number of completely free support options, regardless of the edition you purchase.
Online training tutorials. We highly recommend watching these videos as you will develop your best practices early on.
Email support. Have a quick question during setup, shoot us an email.
User documentation. Print documents such as hot keys and best practices.
Still in need of some extra help? We offer a variety of additional options:
On-site training. Want to get the most out of your training and support? Have one of our experienced support staff members visit your organization and work on the very systems you operate day in and day out.
Advanced user seminars. These 2 - 3 day seminars are geared towards advanced “power” users and administrators. Our development team will provide insights into topics such as our data structures as well as sharing various techniques for “getting more out” of your system.
Shadow application. We will log into your account to train, view, and resolve any issues in a timely manner.
Call-in, phone help desk. We believe this option is self-explanatory!